Terms of Service

Review the terms for using FirstHope learning services, its website and mobile application.

Last Updated: August 1, 2026

Welcome to FirstHope.

By accessing or using our website or mobile application, you agree to these Terms of Service.

1. Eligibility

You must be at least 13 years old or have appropriate parental or institutional permission to use FirstHope.

2. User Account

You agree to:

  • Provide accurate information.
  • Keep your login credentials secure.
  • Use your own account only.

You are responsible for all activities performed using your account.

3. Educational Content

FirstHope provides educational resources including:

  • Notes
  • PDFs
  • Practice material
  • Previous year papers
  • Flashcards
  • Other study resources

These materials are provided for educational purposes only.

4. Intellectual Property

All content available on FirstHope is protected by copyright and intellectual property laws.

Users may not:

  • Copy
  • Redistribute
  • Resell
  • Upload elsewhere
  • Share purchased content publicly

without written permission.

5. Purchases

Paid content becomes available after successful payment verification.

Subscription validity begins from the purchase date.

Prices may change without prior notice.

6. Refund Policy

Refund eligibility is governed by our Refund Policy.

Approved refunds are processed according to the applicable policy.

7. Acceptable Use

Users must not:

  • Attempt unauthorized access
  • Reverse engineer the application
  • Abuse the platform
  • Upload malicious content
  • Share illegal material

Violation may result in account suspension or termination.

8. Service Availability

While we strive for uninterrupted service, we do not guarantee continuous availability.

Maintenance, updates, or technical issues may occasionally affect access.

9. Limitation of Liability

FirstHope is not liable for:

  • Examination outcomes
  • Academic performance
  • Data loss caused by external factors
  • Temporary service interruptions

10. Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

11. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts in India.

12. Contact

Email: [email protected]

Website: https://www.firsthope.co.in

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